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threatening a customer or not



editor75  13 | 1844  
Apr 23, 2012 | #1
threatening a customer with disclosure to their university is extortion. instigating that disclosure is unethical and vindictive... but what do you expect from someone whose job requires no accountability? you're truly a king of shame, pheelyks.

luckily for you, this isn't a field where you have to be a good writer, or even qualified.

right, MeowCon?
pheelyks  
Apr 23, 2012 | #2
threatening a customer with disclosure to their university is extortion.

Threatening a customer with disclosure to their university unless certain conditions are met would be extortion. Telling a customer, "I'm now letting your university know you broke the law and the terms of our agreement by submitting my work as your own" is not. I did the latter. I never said, "I'm going to do this if...", I just let him know I was doing it and then I did it, before I even got a response. Try actually reading the thread instead of parroting stu4.

instigating that disclosure is unethical and vindictive

That's your territory.

luckily for you, this isn't a field where you have to be a good writer, or even qualified.

Well, sure, otherwise you wouldn't have lasted as long as you did. Apparently it catches up to you eventually though, doesn't it?
OP editor75  13 | 1844  
Apr 23, 2012 | #3
Apparently it catches up to you eventually though, doesn't it?

I wouldn't know.

Telling a customer, "I'm now letting your university know you broke the law and the terms of our agreement by submitting my work as your own"

even if it were credible that you went right to executing that threat without listing conditions, it would still be a dick move... arguably more of one. fortunately for everyone, it's not credible.
WritersBeware  
Apr 24, 2012 | #4
Rusty, just shut the **** up. You're a poor, clueless, talentless, lying LOSER.
OP editor75  13 | 1844  
Apr 24, 2012 | #5
what's gotten your panties in such a twist, Tootsie?
pheelyks  
Apr 24, 2012 | #6
even if it were credible

You mean, like, clearly evidenced in the thread where I chose to make all of this public knowledge? You can call it a dick move if you want; I think it was a dick move for the customer to post false excerpts from the work I completed, false quotes from our emails, publicly brag about breaking the law, and then send me an email saying it could all stop if I just gave him a refund. All of these things happened, and all of them are clearly evidenced in the thread you seem to have no interest in reading. The customer attempted to extort a refund out of me, and I made it stop really quickly (and legally). Notice how he disappears as soon as our actual emails are posted (by me).

Keep on making up your own set of facts so you feel justified in being a judgmental ass, if you want.
OP editor75  13 | 1844  
Apr 24, 2012 | #7
you got vindictive, and you got revenge. I can be as judgmental as I want, since I've never crossed that line.

the customer is legally entitled to a refund, btw... that's not extortion.

it's all good, though, Gus. the majority of the drooling idiots you prey on here still don't know their legal rights, or that you're not averse to ruining their lives over petty cash. see what I mean? no accountability.
pheelyks  
Apr 24, 2012 | #8
you got vindictive, and you got revenge.

I covered my ass legally, and stopped someone from continuing to falsely disparage me in an attempt to extort. I was vindicated, but not vindictive. Facts don't go away just because you ignore them. There are two other customers whose schools I could have emailed if I was just angry because of negative comments on this forum; they weren't trying to extort a refund out of me, nor did they lie about our business communications and agreements, nor did they publicly boast about how they broke the law using my work against explicit instructions.

the customer is legally entitled to a refund

Really? Under what law? We had a contract, I fulfilled it, he broke it. He doesn't get a refund if he's the one that decided to break the contract. You're making things up again, Buford.

don't know their legal rights

Neither do you, apparently.

over petty cash

Once again, there was no cash incentive for me to take the actions I took. The customer paid, received the work, and then attempted to force me to give him a refund by lying about the work and my communications with him on this forum and elsewhere. This is something he openly stated in an email to me, which was posted in the same thread. Then he disappeared. I made no money, nor attempted to make any money, by doing what I did.

no accountability

All of my customers have my full legal name, my real address, and full recourse to use the payment processors I use to contact me and adjudicate disputes. You need to stop assuming everyone operates in the underhanded and plain-old-dishonest ways you do.
stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #9
There are two other customers whose schools I could have emailed if I was just angry because of negative comments on this forum;

Really, stop doing any serious writing project for student. Unless its a blog post you are incompetent and have no idea what you doing.

How many more victims we dont know?
pheelyks  
Apr 24, 2012 | #10
I think two dissatisfied customers (we won't count the third, because he was an outright liar) out of hundreds (if not thousands at this point) is a pretty good track record.
stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #11
Thats your story. You know how to shut up customers if they angry or not satisfied so lets not be talking about numbers coz you end up worse then you already are.
pheelyks  
Apr 24, 2012 | #12
lets not be talking about numbers

No, let's talk about numbers. How many customers can you demonstrate I've somehow dissatisfied?
stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #13
How many customers can you demonstrate I've somehow dissatisfied?

Impossible to tell. The dissatisfied are too scared to go public coz you know they personal information. And we know what you capable of doing with it.
pheelyks  
Apr 24, 2012 | #14
Oh. So, basically you're making accusations without a single scrap of evidence. Glad we cleared that up.
stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #15
Precedence was made 3 times already.
pheelyks  
Apr 24, 2012 | #16
Two customers have complained here in a legitimate fashion. One of them is pretty obviously unbalanced, begging me to complete more work for her within minutes of saying how terrible I was to work with, but she didn't outright lie. The other assumed she would be getting extensive primary research conducted when that was never discussed. She also didn't lie.

If you have any evidence of any other complaints, please provide it. If not, shut up.
stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #17
If you have any evidence of any other complaints, please provide it. If not, shut up.

More then one is criminal. No extra proof needed.
pheelyks  
Apr 24, 2012 | #18
More then one is criminal

Really? Having more than one dissatisfied customer in years of business with hundreds of customers is "criminal"? Your companies receive multiple complaints here every month, so what does that make you?
stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #19
Having more than one dissatisfied customer in years of business with hundreds of customers is "criminal"?

Three expose you in recent couple months. The rest is too scared.
pheelyks  
Apr 24, 2012 | #20
Three expose you in recent couple months.

Lets go over this again:

1) One flat-out lied, and did not have a legitimate complaint

2) One was crazy, complaining and demanding a refund and then offering to pay me hundreds of dollars to complete the work, all within minutes of each other, right here on this forum. She did not have a legitimate complaint.

3) One thought I would be doing about two days' worth of primary research for her five-page paper, which was never discussed in our emails. It was a legitimate misunderstanding, though her assumptions were more than a little irrational.

As for anyone being "too scared," #2 (sandyy) has posted vague derogatory remarks about me several times since the actual incident, and I have never attempted to retaliate in any way, as indeed I have never retaliated against simply derogatory remarks, ever.
stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #21
These who know you know to suck it up coz a possible damage you can do. No point going over again. You dont realize how many scared clients you have.
pheelyks  
Apr 24, 2012 | #22
You dont realize how many scared clients you have.

You keep saying this as if they keep contacting you to let them know how scared they are. If that's the case, you have evidence. Post it (you can leave out their names).

If no one has contacted you, and you have no evidence, then everything you're saying is complete conjecture. Which is what I've been saying.

Thanks for keeping the argument going, though--it gives me a reason to keep posting, and I do like to keep stay visible here.
OP editor75  13 | 1844  
Apr 24, 2012 | #23
trying to extort a refund out of me

I covered my ass legally

that's not extortion; your customer was legally entitled to a refund. the customer didn't "accept" your goods. the contract doesn't even matter, at that point. check out "sad fart" law; it's very appropriate to your general situation. let me clue you in: lay off the ho-hos and brush up on the basics. you never know. the next client whose life you unethically and vindictively ruin may have a shark up their sleeve.
pheelyks  
Apr 24, 2012 | #24
that's not extortion

Lying about work completed and saying "I'll stop lying if you give me my money back" is extortion. Look it up.

your customer was legally entitled to a refund. the customer didn't "accept" your goods. the contract doesn't even matter, at that point

Your knowledge of contract law is in need of some serious updating. A service provider doesn't automatically lose if, after the service is completed, the customer simply decides they don't like it. That's what contracts (which includes a discussion of services to be performed and payment for those services, whether or not anything is actually signed) are for--if the service provider provides the service as described in the contract, they are entitled to payment, period. If there is a dispute as to whether or not the terms of the contract were fulfilled, there's always court, but the customer is not automatically entitled to a refund any time they say "I don't like it." If you actually think you're right on this, you really are an idiot--I always thought you were faking before.

Even if this were a products case, as your "sad fart" invocation suggests, what we have is a dispute as to whether or not the product is "satisfactory, as described." Consumers don't automatically have the right to return a product--especially a custom made product--if it is delivered as described. The liar got the essay as described, and apparently thought it was satisfactory enough to turn it in as his own work. Once again, the actual facts are important when trying to render a legal opinion. Try reading.
stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #25
If there is a dispute as to whether or not the terms of the contract were fulfilled, there's always court, but the customer is not automatically entitled to a refund any time they say "I don't like it."

When someone dont like the produced essay you write: "Start chargeback procedure now".

Идиот.
pheelyks  
Apr 24, 2012 | #26
When someone dont like the produced essay you write: "Start chargeback procedure now".

I tell customers to start a chargeback when they receive nothing in return for their payment, or when they receive a complete piece of crap and the company they did business with refuses to respond to them.
stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #27
I tell customers to start a chargeback when they receive nothing in return for their payment, or when they receive a complete piece of crap and

At final we agree with something. You finally get it.
pheelyks  
Apr 24, 2012 | #28
Yes. We agree that customers shouldn't have to pay for total crap. Why are you still taking their money, then?
stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #29
We agree that customers shouldn't have to pay for total crap.

So they should stay very far away from you.

Why are you still taking their money, then?

I dont write essays. Crap writer like you get fired immediately after first essay.
pheelyks  
Apr 24, 2012 | #30
So they should stay very far away from you.

Any evidence that I produce bad work? And don't bring up the fact that two customers out of many hundred have complained--there's no need to go through that cycle again.

Crap writer like you get fired immediately after first essay.

Really? Your company kept trying to assign me essays after I repeatedly told you to fu*- off.
stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #31
And don't bring up the fact that two customers out of many hundred have complained--there's no need to go through that cycle again.

Any evidence about "many hundred"?

Your company kept trying to assign me essays after I repeatedly told you to fu*- off.

You wish.
pheelyks  
Apr 24, 2012 | #32
Any evidence about "many hundred"?

Yes.

Here are two screenshots showing the orders placed via Google Checkout from now through the end of last December. This only represents a small portion of the customers I've had during this time period, but as you can see there are 86 individual archived (that means completed) orders; many of these are from repeat customers, so let's say there are fifty individual customers represented here, in one four month period. I've been doing this full time for four years, so even without counting the customers that paid me through PayPal and through the companies I work for, "Many hundreds" is not inaccurate (fifty customers in 4 months = 150 customers a year = 600 customers in 4 years).

That, by the way, is what evidence looks like, and what requests for evidence should be met with.


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stu4  21 | 856 ☆☆   Observer
Apr 24, 2012 | #33
Now I know who send these random scam emails with money request to pay people I dont know who they are. Youre doing it alone or with Kenyan scammers?
pheelyks  
Apr 24, 2012 | #34
Look closer, dumb*ss. All of the orders are marked "charged" and "shipped" except for the few payments that ended up cancelled due to payment issues on the customer's end. They originated with payment requests because that's how Google Checkout works when you don't have a store customers order from.
OP editor75  13 | 1844  
Apr 25, 2012 | #35
I think this is going to come back and bite you in your fat ass, eventually. it's just a matter of time before one of your clients lawyers up and stops your snide shenanagins. you can talk all you want about how extorting clients' futures by threatening to report them to university authorities is fair play. that I can maybe even get around. but to actually do it? it stinks. you stink. at the end of the day, you're hired out to help these people. and if one of them goes amok, you eat it. you don't squeal like a little pig to their college, and ruin their life. scumbag!
pheelyks  
Apr 25, 2012 | #36
it's just a matter of time before one of your clients lawyers up and stops your snide shenanagins.

Huh? You mean a customer is going to hire a lawyer to sue me for the return of their money after they procure my services and receive the product they paid for? Or you mean the one student whose school I contacted after defamatory lies told with an intent to extort and boasts of using my services to break the law wil hire a lawyer and attempt to sue me for some other reason?

threatening to report them to university

You keep coming back to this, and I keep telling you: there was never any threat. I said, "I'm doing this thing," and then I went and did the thing immediately, without waiting for any response because no response was requested. Threats are intended to provoke action in the one threatened, and that was not the case here at all.

Facts, m'boy. Facts.

you're hired out to help these people. and if one of them goes amok, you eat it

Really? Your logic is, "he hired you to help him, so if he wants to go around spreading lies about your work in an attempt to extort a refund out of you you should continue in the spirit of helpfulness"? So, like, if you get a job trying to rehabilitate sex offenders and one of them rapes you, you should just spread 'em and definitely not report it to anyone, right?
WritersBeware  
Apr 25, 2012 | #37
Pheelyks, don't even bother trying to reason with the idiotic criminal.
OP editor75  13 | 1844  
Apr 25, 2012 | #38
So, like, if you get a job trying to rehabilitate sex offenders

this is the perfect metaphor for you, toad. we've already established that you're not a mechanic; keep your rape fantasies to yourself.

I keep telling you: there was never any threat.

lol @ "I keep telling you."

Huh? You mean a customer is going to hire a lawyer to sue me

have it your way; you're over the threshold, anyway, you smug bastard.

oh, and welcome back, WB. you backed the wrong horse with WRT, and Pheelyks is next. it won't be long till he's outing ET customers.
pheelyks  
Apr 25, 2012 | #39
Wow. A completely nonsensical post by Buford that makes some vague assertions without responding to any of teh direct questions asked or holes poked in his "theories." How entirely expected!
MeoKhan  10 | 1357   ☆☆   Freelance Writer
Apr 25, 2012 | #40
I am not sure what point Rusty is trying to make. His narratives are loosely constructed. Sorry Rusty but you need to grow up.




Forum / General Talk / threatening a customer or not