Chat with us regarding case solutions:
James
MBA Writer
You
hello?
Chat started
You
I have a paper due.
You
can you help me?
You
is anyone there?
James joined the chat
James
yes
James
here
James
hello
You
okay sorry
You
I thought no one was there.
You
I have a paper due on Ben Franklin.
You
it is 10 pages.
James
ok
James
When is your submission due?
You
and I need 5 online sources.
You
and 3 books.
You
it's due in 2 weeks.
James
do you have the books?
You
the 3 books are from my class.
You
yes I have them.
You
can I send them to you?
James
yes
James
we would need the books
You
I can send them through the post.
You
I can do next day delivery.
You
I am only sending 2 though.
James
you will have to email us your case and instructions and reference materials to
James
order@thecasesolutions.com
You
I can't email, I have to send the book through the post.
You
I can ship it, it's fine.
You
where is your location?
James
we are in netherlands
James
it would cost you a lot in shipping
James
you can buy online copy at amazon
You
where in the Netherlands?
You
I am in the UK, it won't be too much.
James
or send us the funds,, we would purchase ourselves
You
plus I have a friend from the internet who lives there.
You
where in the Netherlands?
You
I might just be able to drop it off, if I visit my friend.
James
Utrecht
You
that's where my friend lives.
You
what street are you on?
You
do you have a drop box?
James
dropbox yes
You
that's great, can you tell me what street it's on?
You
I can just visit my friend and drop off the books at the same time.
James
we dont receive visitors
You
I can't believe this.
James
you will have to send us the online copies
You
well, that's fine, it's a drop box, right?
You
I don't have to come in.
You
you just said it was a drop box.
You
what's going on?
James
we do have dropbox
You
why are we back at the beginning?
James
but we are a virtual company
James
we dont receive physical deliveries
You
I was just opening chat with my friend in Utrecht.
You
you said you have a drop box.
You
what do you think a drop box is?
You
do you know what a drop box is?
James
i though u were talking about dropbox application
You
no, it's like a mail slot where you can leave packages or books.
You
well, why not?
James
may i have your email?
You
you tell me you're in Utrecht, and I get all excited.
You
and then you tell me I can't go there and drop off the books.
You
I don't know what's going on.
James
nothing is going on
You
I was just going to chat with my friend.
James
you need to calm down
You
I thought this was too good to be true.
James
and act like any other customer we have
You
excuse me?
You
I'm just trying to yuse your business.
You
you don't have to take that tone with me.
You
I am calm.
You
I thought you had a drop box.
You
everything is fine; you calm down.
James
please email us your materials
You
anyway, can I mail them some other way?
You
I don't feel confident emailing the book.
You
it's not on Amazon.
James
emailing is the only option we have
You
it's a very old book, and it's very obscure.
You
our professor did it on purpose so we couldn't cut and paste from it.
You
so I only have the physical copies.
You
that is why I need to mail them.
James
too bad
You
so if you can't take visitors, can I at least do that?
James
you will need to take photos of the pages and then email us
James
who is the author ?
You
Lance Dumont.
You
it was written in 1877; you can't find it.
You
I told you, the professor did it on purpose.
You
why can't I just send to your address?
James
may be then we cannot help you
You
I had a quote from a company in the US that told me I could do that.
You
they had a post office box.
You
why can't you do that?
You
their rates were too high, but maybe I will go back there.
You
you don't seem very into helping me.
James
are you our returning customer?
You
No.
You
I am shopping around.
You
I saw your discounts.
You
But if you are telling me I can't send anything to Utrecht, I am suspicious.
You
it seems to me that you'd want my business.
You
and I am even willing to pick up the cost to send the book.
James
we dont work this way
You
just because my professor is being a pain.
You
well, I don't see why not.
James
we do case analyses , mostly business cases
You
you have an office, but no visitors?
You
what kind of business is that?
James
i think you should order somewhere else, if references from the books are really important
we just do case analyses, which is our forte
You
I am going back to the American company that has a post office box; they welcomed my sending the materials.
You
you're backing out on me; it's weird.
You
frankly.
You
it feels strange.
You
your attitude towards me has been strange, too.
You
first you say you have an office in Utrecht, and then, all of the sudden, you don't.
You
it doesn't feel right.
James
we do have offices in utrecht
James
but we dont receive visitors
James
neither your sending of the book would be any help
You
I'm talking about sending a package in the mail.
You
or using a drop box.
You
since I get a weird feeling from you in the first place, I dont' want to visit you personally.
You
don't worry.
James
you should order some where else, unfortunately we wont be able to do a good job on your order
we just do harvard cases
You
I just want to send you a package, get a paper, and give you money.
You
fine; turn me a way.
You
I'll take my money elsewhere.
You
have a nice day.
James
thanks