
I'm sure I won't add much that hasn't already been said.
I worked for Academic Knowledge for a couple of years - they were pretty good to work for although I can not speak as to the client experience (other than when the client asked for their thanks to be passed on), however they struggled to find competent writers in the field of nursing.
I wonder if this is a common problem really with the commercial companies, they take on work, guarantee this and that, and then scurry around trying to find a writer on their books that can complete the work.
Anyway, back to the original issue, I had no reason to consider that AK was a scam. They provided clients with a plagiarism report which is a good start and something I would def look for. I did used to get quite a bit of remedial work where other writers had not completed the brief correctly (sometimes due to poor communication) and there was a clear timeline for delivering amendments to the client.
All in all, they were ok from my writer's perspective.
I did look at signing up with some other companies and can see why people are hesitant to use them. I personally set milestone payments- take 25% up front, and then subsequent payments once the milestone is completed. It's not fraud/scam proof but limits exposure a little and generates goodwill between client and myself.
All the best,
David