Negative, again:
You always claim a customer would be better off choosing working with a freelance writer and companies do nothing but increase the price.
I've never claimed, even once, that "companies do nothing but increase the price." I've said that working freelance is better for writers, because there's no middleman involved. I've also argued that once they identify a good honest writer, customers are definitely better off working with that writer than working with an essay company. However, I believe I've never had to make that argument here at all except as a response to threads and posts from undisclosed principals and employees of essay companies who argue the contrary position, first, in their efforts to steer all prospective customers away from freelancers and toward essay companies. My related comments outside of that context usually refer in a very unbiased way to "legit companies and legit freelance writers."
(a real writing service with 24-7 customer service, live chat, phone support, usable website, available multiple writers in case of emergencies)
As any of my customers can attest, I respond to their emails 24/7 and almost instantaneously unless I'm sleeping. The reality of customer service (whether by "live chat" or "phone support" or "usable" websites), is that at essay companies, customer support is just another layer in between customers and their writers. If the writer is sleeping or otherwise unavailable, the only "support" the company provides is responding to assure the customer that the message has been relayed to the writer and that the writer will respond ASAP. Company reps know no more than their customers about project status or about any issues with their projects until the writer reads emails and responds. Some of their writers work full time from their homes as I do and respond very promptly; but others only do this part time and might be as unavailable to the company as they are to the customer for days, until they decide to check their emails and respond. In fact, the main function of essay-company customer service reps is to
prevent customers and writers from communicating directly. The reality is that essay companies expressly
prohibit any direct contact between writers and customers and they make sure that their messaging systems flag any contact information (even warning writers that attempting to do share it with customers will result in termination),
precisely because they understand that many of their own customers would
prefer to bypass the company and work with writers directly. If that weren't the case, essay companies could simply allow writers and customers to email one another directly.
So please stop pretending you are just a "freelance writer" - you run your own service and charge as much as all-inclusive companies do without offering nearly the same experience.
For years, I operated just fine using only my email address and without any website whatsoever. The only reason that I had to create a website in 2009 was that you and other undisclosed essay-company principals and employees repeatedly promoted the notion that no writer without a websites should be trusted. At that time, I suggested to the most vocal of you that she knew exactly who some of us freelance writers posting here were, and that she should have at least phrased her warnings about doing business with freelance writers more narrowly to avoid hitting us with shrapnel by suggesting that no writer operating without a website should ever be trusted. I believe that in response, that particular undisclosed company "affiliated" poster said it wasn't her "responsibility" to do that and that's when (and why) I created a website.
That's a nice little tag-team propaganda campaign on behalf of essay companies: one of you warns customers never to do business with any writer who doesn't have a website, and when a writer who wrote thousands of essays
for her company finally creates a website out of the necessity that she created with those warnings, an undisclosed employee of another essay company accuses that same writer of "pretending" to be a freelance writer
because he created that website. I'm not "pretending" to be anything; I'm a freelance writer who had no choice but to create a website in response to the attempts by essay-company principals and employees here to steer all clients their way by deliberately frightening prospective clients away from all freelance writers, even from freelance writers they know full well have provided their own companies with thousands of high-quality projects for many years before going solo.