All writers have had to deal with ass **** clients at some point.
You have absolutely no evidence that the client in this case had any fault in this, whatsoever. He paid for the project in full and there was an agreement about a specific deadline for delivery. According to the client, that deadline came and went without the project being delivered, after which he contacted the writer demanding his project. I don't know what his email actually said (and neither do you); but it doesn't really matter. Assuming, just for the sake of argument, that the client's email was accusatory and very insulting, that still doesn't justify the writer's failure to deliver the project for which she was paid in full. The writer doesn't get to keep money for an undelivered project just because of an insulting email. This reminds me of all those cases on
The People's Court where the defendant admits to having borrowed money, but refused to repay it because the lender "harassed" him for repayment.
At most -- and even this isn't really within the writer's rights to do, either -- if the writer was really so offended by the client's email, he could have terminated their relationship by refusing to send the project in conjunction with issuing a full refund. To suggest that an insulting email justifies the writer keeping the money
and refusing to provide the product -- a project that the writer claims to have completed -- is completely ridiculous. What the writer should have done in that situation is deliver the project for which she was paid and
then terminate their relationship by refusing to take any of that client's future business. I've done that several times with annoying clients; but I always delivered any project for which I was paid. On one or two occasions, I've had clients become so annoying after payment that I just issued them a refund and told them to find themselves another writer; but you can't rightfully do that, either, after a substantial amount of the time before the deadline has already passed, let alone after it's already overdue.
The fact that this writer resorted to accusations about the "ethics" of the purpose of the product and to implied threats to report the client to his school further suggests that the writer was solely responsible for this problem. First, whatever the "ethical" issue is, that's something already known to the writer at the time of the original transaction and the writer is the one earning a living from ghostwriting academic projects. Second, offering to "settle" the issue by reporting the client to his school makes no sense and is nothing but a threat to retaliate against him for sharing his experience. Third, it can't possibly be "slander" (or,
libel, more accurately, since it was in writing) because the writer's own response in this thread includes an admission that the client's claim is truthful: the writer admits to having been paid and to having refused to send the project.
Public relations skills of the highest caliber is the basic requirement of the job. ...I see them as both at fault in this situation. communication broke down somewhere and caused all this.
The lesson here has nothing to do with "public relations" skills or "professionalism" or "communication breakdown"; the only lesson here is that the reputation of any writer who has been in this business for any length of time can be researched on line quite easily, even without the resources available on this forum. The client managed to find plenty of information about the writer that should have steered him clear of her. The only problem was that the client didn't start doing that basic due diligence until
after he'd been scammed. That's the only real lesson here.