Believe it or not, the guys that run custompapers.com are so nice, kind, and fair that cunning students take advantage of them at times. I have recently heard of a situation where a student pulled a bait and switch on them. The student provided instructions and asked for a price quotation from one of their writer's, who gave a fair bid. Then the student agreed to the price and the order went through. After the deal was completed, the student pulled the bait and switch, demanding a refund. The company bent over backwards to accommodate said student, even though they knew the student was going to one up them. The management let is slide so as not to affect the overall image of the company. So yeah, all students have a good experience with the company. It is the company, in this case, that needs to learn to protect themselves against students with bad intentions.